Zen of Palm

Designing Products for Palm OS®

Introduction

Additional Resources

1 The Path to Enlightenment

Design Philosophies

The Essence of PCs

The Essence of Handhelds

Inverse Usage Patterns

Different Design Approaches

Solution to Riddle #1

Design Practices

A Balance of Features

Nirvana: The Sweet Spot

Pragmatic Innovation

Determining the Need

The 80/20 Rule

Scaling the Problems

Sharing the Work

Solutions—not Features

Intuitive

Easy to Remember

Example: Train Catcher

Solution to Riddle #2

Design Validation

Validating Design Quality

Basic User Testing

What You Find

Solution to Riddle #3

Design Improvements

Stretching the Sweet Spot

Discovering New Features

Solution to Riddle #4

Summary: The Zen Approach

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